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Celebrating 25 Years Of Gifting

We are proud to celebrate the anniversary milestone of Personalization Mall^® by remembering its humble beginnings working out of a small suburban home in Chicago, to highlighting the brand's decades of influence on the gifting experience and life moments for tens of millions of customers around the world.

Memorable Moments

1998

Personalization Mall^® Founded

Launched with 20 different “stores” within our “mall” for various occasion and recipient gifts.
2004

Brought Embroidery Process In House

To meet growing demand, PMall^® moves embroidery process from outside facility to internal process. Today, hundreds of embroidery machines stitch precious memories in no time flat!
2006

New Website Launched

New website launched under one site and new logo. 1 millionth order filled.
2009

Company Moved

Company moved to Burr Ridge, IL.
2013

Mobile Site

Launched mobile site.
2016

Expansion and Bed Bath & Beyond

Expanded production into new facility in Bolingbrook, IL. Joined Bed Bath & Beyond
2019

1-800-Flowers.com^®

Joined 1-800-Flowers.com^® family of brands.
2023

Things Remembered^®

1-800-Flowers.com^® expands personalized gifting platform by adding the Things Remembered® brand.
Today

Leader in Personalized Gifts & Décor

Over 25 different state-of-the-art personalization production processes. Tens of millions orders filled, countless personalized smiles.

25 years of Community

20 Million

Customers
4,000

Local Employees
80 Million

Personalized Gifts Delivered

Share Your Story!

What has PMall meant to you over the years? Share your story and stay connected!

Did You Know?

One of our most popular products is our personalized Christmas ornaments. We've made over 14 million custom ornaments throughout our 25 year history!

The Heart of PMall

Hear from some of our longest tenured employees about what PMall has meant to them over the years.

- “Personalization Mall has always been about celebrating the relationships with our loved ones and what makes them special. What started out with only a few people making 10-15 gifts a day in a family home, to now helping millions of customers celebrate their loved ones every year, I am so proud and thankful for what our team has been able to create over these last 25 years; and am excited for what we have planned for the next 25."
  
  — Andrew Deren, President
  
  25 Years at Personalization Mall
- "My team’s role at PMall has always been to create innovative products to express customers’ emotions. When we read customer reviews saying, “They opened my gift, and it brought a huge smile to their face,” we know we’ve done our job. And despite how large PMall has grown, there remains an attitude of “all for one and one for all.”
  
  — Kathy Flynn, SVP, Merchandising & Creative
  
  21 Years at Personalization Mall
- "There are two things that stand out to me about PMall over the years. First, it really is a honor to play a small role in our customers’ celebration and help them capture those happy memories. Then, on the business side, it’s been a privilege to be a part of a team that is driven, hardworking, and innovative – but also humble and kind."
  
  — Jeff Chun, VP, Marketing
  
  20 Years at Personalization Mall
- "This organization compliments my work ethic as it appreciates and rewards a job well done. I have grown up with the business and feel it is my home away from home."
  
  — Sharon Kulawiak, Customer Relations Supervisor
  
  18 Years at Personalization Mall
- "I started at PMall as a print operator, but over the past 18 years I have grown my career and achieved my dream of becoming a graphic designer. It’s been a long journey with a great support system, I’m proud and thankful to be part of this company."
  
  — Sandra Perez, Graphic Designer
  
  18 Years at Personalization Mall
- "Personalization Mall has been a big part of my life for over 18 years. I started off as seasonal help for Christmas, and I knew right away that this is where I wanted to work. Thankfully, I was hired as a permanent team member. Over the years, I've seen many changes as we’ve grown in leaps and bounds resulting in new products, designs, and even departments. I am incredibly grateful that I have been a part of something I believe in...I often tell others about the products even though I am not in sales. Personally, I have also grown in many ways working at Personalization Mall, along with making many memories and meeting a lot of people that I genuinely like."
  
  — Susan Kerr, Production
  
  18 Years at Personalization Mall

Then & Now

Personalization Mall has made remarkable progress from its humble beginnings to its current prominent position in the personalization industry.

- 1998
- 2023
Website

Our website launched in August 1998 with 20 different “stores” within our “mall” for various occasion and recipient gifts. Today, our website features thousands of products and has helped fulfill tens of millions of orders and countless personalized smiles.
- 2001
- 2023
Production Facility

In 2019, our production facility expanded to a much larger space. With over 350,000/sf of manufacturing and warehouse distribution area for 3D printing, rotary press, UV printing, stationery, canvas printing, laser engraving, sandblasting, embroidery, direct-to-garment printing, ceramic kiln firing, full-color glass printing, and more!
- 2001
- 2019
Print Production

Our industry-leading print production processes and techniques give us the ability to create a broad assortment of customizable products that help customers express themselves in unique ways.
- 1998
- 2006
- 2019
Logo

Our original retro insignia was a classic for its time. In 2006, the jumping man element from our second insignia became a key icon of our longest running logo - a representation of the joy of gift-giving. Today, the logo reflects a timeless contemporary design.