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 DisappointedAfter being very pleased with puzzle boards I purchased for my grandsons, I confidently ordered a Name Stool for my granddaughter. My heart sank when I saw a well made item with two very distracting knotholes adjacent to the letters. Hard to understand why they would do such fine work using a flawed base. It reminds me of something that should be sold as a "second" because it doesn't match the quality the buyer has a right to expect.
Buyer Beware!!
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not quite the same stool it used to be We bought this stool for my daughter a few years ago and wanted to get one for my son now. However, I will say that the new design is not my favorite. The letters are kind of smushed and definitely not as cute as the old style. It will suffice but I'm disappointed it's not the same.
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Sturdy bench This product is well constructed and sturdy. What is disappointing is the difficulty a child has in removing the puzzle pieces. For the cost of this item, more thought should be put into correcting this design flaw.
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Kaden & Molly The stools look well made. My biggest dissatisfaction is the order
of the color choices for the lettering. Colors did not make the lettering stand out and were not complimentary to each other. ie....green next to blue, yellow next to orange.
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A surprise knot I have ordered puzzle stools for all of my grandchildren but used this company for the first time. All have been Made in USA. I was dismayed when Abigails small pastel stool arrived with a large dark knot close to the puzzle pieces. I had not noticed any knots on their display but looked back and saw one on a primary color stool. I am not sure I will order my next one from this website.
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Letters too compressed By Shopper  (Belleville, MI) - July 30, 2011 I got one for my daughter who has 9 letters in her name and it was great. Very sturdy, great colors, and well made. Though it does dent easily under the pounding of a 9 month old banging the letters against each other. We liked it so much we got one for a friend. It was a much smaller stool (5 letters), but the pieces/letters were still a good size. I ordered one for a second friend and it disappointed me as the letters were so tight and small width wise (7 letters). I would gave paid the large name premium if it had meant having normal sized letters. Too bad there isn't a preview and option to get a wider stool. I can't be certain if the problem is the number or type of letters. The stool one I didn't like was for a name that typed is as long as my daughter's; yet is 2 letters shorter. I don't think I'll order one again. I loved the first 2 (4.5 stars), but I would have returned this one if I could
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 Name StoolThe colors are lovely and the delervery time was faster than excepted. The letters are impossible for a child to take out. The A's in my neices name are very sharp. If she puts her fingers in the hole, it is very dangerous with little pieces of wood. We will have to sand them, if we give this to her.
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 Disappointed Very disappointed in product ....It came with a big brown knot right in the middle ...ruined the whole thing ...would not recommend this product ...very disappointed
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mixy53 I am very disappointed in this item. I ordered two stools, both have wood knots right above their names. One is subtle but the other is is so dark it stands out as soon as you see the stool. Customer service said they would give me 20% back which any other time would be nice but this looks so bad there is no way I can give it as a gift. Will never order from them again or recommend them.
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Great gifts for the grandkids! Our four grandkids love their stools with their names on it. It makes washing hands and brushing teeth fun!!
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Ugly Knots ruined the bench By Shopper (Smithtown, NY) - January 7, 2015 My grandaughters bench had two large ugly knots in the middle of the bench. Ruined the whole thing. For the price of the large bench, clear wood should be used. Very upset. They will not replace it.
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grandma in Michigan By Shopper (kewadin, MI) - December 12, 2014 I ordered the personalized stool for my little granddaughter and it arrived with two wood knots. One is right on the front edge & was filled in with some material.
It ruins the look of the expensive gift! I called customer service & was told they would not replace it. I am very unhappy with this product!
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