Family Tree OrnamentI was very disappointed in the engraving and the decorations on the ornament. It was very dull looking. The color of the engraving and decoratons had not clarity at all. In fact is was very faint, I couldn't believe you would send out a product in this poor quality. You can hardly see the design and engraving. Your picture on your website looks great and the clarity and darkness of the designs and engraving makes a great impression. Nothing like what I received. I ordered this for my twin grandchildren's first Christmas to cherrish and to remember me in later years. This is definitely not a keepsake that I was looking for. I was leary about ordering online because you usually don't get what you see. I should have known better to order online. In the future I will go to a store to see what the product is.