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 Prettier in photoBy Shopper  (San Diego, CA) - April 20, 2012 The frame is fine quality but didn't look as nice in person as the photo did.
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Love personalized baby picture frames !! I've given several personalized baby picture frames in the last year and all the new mothers loved it. I just sent a new Grandmother the newest metal design which I think is nicer looking than the previous wooden frame. I have not seen the frame as yet but it was a hit. I think the frame will be more useful with just the child's name and birthdate...good move.
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Color not represented well By Shopper (Cave Creek, AZ) - December 16, 2011 Personalization was exactly correct and quality of frame was nice too...
Problem with frame was the COLOR. Website shows a color closely described as silver. What arrived was grayish/purple putty colored mess. Not gift worthy. Contacted customer service via email, no offer to assist.
Contacted customer service via phone and was advised I could return at OWN shipping expense for credit.
All other items ordered in past have been delightful, this however was a miss.
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Won't buy it again By Shopper (Salida, CA) - December 2, 2011 The idea behind the frame is great and so is the writing on the frame but I was not pleased at all with the quality of the frame
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Grandparent Born Frame By Shopper (Paramus, NJ) - July 18, 2011 From the photo, the frame gives the illusion that it is metal, but it is not. However, the end results were acceptable because of the engraving and it still made a "special" gift.
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Great idea, but the printing is a bit blurry.... I love the idea of the frame and the colors are great, but the actual printing of the name is a little blurry. It looks very computer generated. I don't think I would order them again because of the quality of the printing.
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Didn't like colors I have bought many frames from here before, but not this particular one. Colors weren't what I thought they would be. For some reason thought they'd be a little grayer or bluer - sky with clouds, but seemed to be kind of pinkish - and it was for a boy, but the recipient loved it!!!
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Grandparent is born frame When you look at the color of the frame online it looks like a light gray. The white lettering down below shows nice online and the font was identical. Yet I was very disappointed in the color of the frame. It's actually a tan. And the white color font does not show very well on the frame. I use to engrave for years and I have no clue why they use white filling for the letters. It should match the same color font above. Was disappointed in this frame. The clouds and the rainbow did it no justice either.
It's very noticable and not slightly faded. But I love this website and I still plan to order from here.
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A Bit Disappointed My husband and I received one of the "Grandparent is Born" frames in 2007 when our first granddaughter was born. We were thrilled and have displayed a picture of the first grandchild in this beautiful frame every since. When our second was born we ordered another as a keepsake and were looking forward to displaying the second grandbaby. The lettering on the second frame is large and clunky looking where as the first was delicate caligraphy and pleasant to see. We are disappointed in the difference between the two, otherwise both are very nice.
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Nicer in picture This frame is a great deal for the price. I bought one for someone else a year or so ago and I think that one was just made better. I was a bit disappointed in the gray/dullness of the frame....
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Grandparent frame I thought it was more of a pewter or silver colored frame, not lavender. Not pleased with the color.
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Lisa's frame disappointed in the script as it is printed with the child's name & month of birth. Would not pick that font again.
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My Review I was pleased with the product itself...but the engraving under the picture was not centered correctly......which made the whole frame looked off centered.....but my friend (who received it as a gift) still
loved it dearly.
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not what i expected the product looks much nicer online than in person. still a nice gift but not what i expected. the font is a little blurry
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Wish it was better quality The concept of the frame is adorable, but the quality was disappointing, it's a little cheap looking, but given the affordable price it's a decent gift.
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name hard to read I loved the idea of this frame, and ordered it for a friend's parents. It is very cute, but the way the name is put on there makes it a little hard to read the name. Otherwise, a great idea!
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 Love the frame but not the new finish.By Shopper (Sewell, NJ) - May 29, 2019 I received this frame as a gift 2 years ago. The finish had a high gloss shine to it. The frame I just received is more of a matte finish and looks like it has smears on it. I like the old finish much better.
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Disappointed By Shopper (Orchard Lake, MI) - November 24, 2013 This is my third purchase from Personalization Mall and the first time I have ever been disappointed. The display picture makes the product's high gloss laminate finish appear to be more of a matte finish, which looks quite nice. When I received my frame I was beyond disappointed in the actual finish (which just doesn't show up well in the online display photo) as it makes the product appear to be rather cheap and tacky looking. The finish of the actual product just doesn't match the online display picture. Perhaps the lighting used in taking these photos should be adjusted to match what the buyer is actually receiving, otherwise, let the buyer beware. I am truly disappointed in the quality of the finish of this product.
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Slightly disappointed By Shopper (Charlotte, NC) - December 24, 2011 we ordered these frames for all the grandparents to reveal the baby's name on Christmas. I was very disappointed when they arrived because, despite what the picture looks like, the frames are actually a purple color. This may not be a problem for some, but I was hoping for the neutral beige color that is in the picture. All of the grandparents have their houses decorated very nicely and I'm not sure they will want to display the frame in the living areas because of the color. I also had ordered the great-grandparent one previously, and it was beautiful and the color matched the actual picture on the website. That is why we ordered these. I feel like we wasted $75.
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OK By Shopper (Afton, MN) - December 16, 2011 It was a fine frame but it's definiely purple and it looks gray on th screen. We hve a baby boy and purple was definitely not what I wanted.
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Grandparent frame By Shopper (Carrollton, GA) - July 31, 2011 I was a little disappointed in this frame. The color was not what I expected and wording does not show up well. I will not order it again. I like the other frames I have ordered in the past much better.
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Cute, but cheap I have always had really good luck with the products on this site, however I was disappointed by the quality of these frames. I would not have spent what I did on them. They are very cheap looking and it looks like someone took a marker on paper to personalize them and them laminated it.
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Disappointed I have ordered many frames from Personalization Mall and have always loved the turn-out, however, I am very disappointed in this frame. The "script" writing appears as though it was double-printed making it very difficult to read. I don't know if this is a mistake or if it is supposed to look like this. If it is a mistake I would like to have the frame redone if possible. I can send a picture if need be.
thank you,
Jamie Sieland
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 Extremely disappointedI ordered a few of these about 6 or 7 years ago and loved them. However, I was extemely disappointed with the frame I just received. First, the quality of the frame is not nearly as good as in the past. It was not made as well as before. Even more disappointing, the words are horizontal, but it will only stand up vertically and has no hook for wall mounting. So it cannot be displayed and is useless. I loved personalization mall and am now afraid to order anything. Have all your personalized frames been reduced to this cheapo quality? I hope it can be replaced with one that will stand correctly, and hope that you might have some of the good frames left from the "old days."
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Disappointing This is the fourth time I have had this frame made in the last 5 years. This time the style has changed and the frame is not as nice as it used to be. It appears the same in the picture, but is actually a very cheapened version and even had a thin piece of plastic instead of glass to cover the picture in the frame.
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Print looks blurry Online the frame looked shiney and clear to me, but in person it's dull and the lettering is blurry. I was disappointed because we received a similar frame as a gift and it was much, much better.
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Did not like this at all! I usually like the frames at PM. But this one is terrible! Very cheap looking and not at all like the photo above. I am actually calling customer service today to see about a return. It is really bad. Above it looks like silver...when it arrives it looked like I made it with my 4 year old at home.
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disappointed The picture of this product is deceiving, it looks like it is a metal frame. It is not, it is very cheap and the vinyl wrap or whatever is used in the printing process looks very "grainy". I guess you get what you pay for and it was cheap. Would not recommend this at all.
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