Displeased I received this and noticed the sled was crooked and the screw from the back was sticking through the front, which was sharp. I was giving this as a gift so I wrote to customer service hoping they would replace it. Instead, I received an email saying that if it were manufactured again, it would be manufactured the same way. I was not happy with this response or their lack of quality control. I've been a happy customer for 8 years, but will now rethink ordering from this site.