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 Fair JigsawBy Shopper  (Boulder, CO) - March 14, 2013 The jigsaw came in a very beautiful tin box with the picture clearly printed on the tin lid. The box is very large for the jigsaw and hence can be also used to store other things if needed. The few things I didnt like about this jigsaw are:
1- The cardboard paper was not strong enough.
2- The picture is not strongly fixed on the cardboard and with few touches a lot of The edges are coming out. I don't think this jigsaw would last for long.
3- The lid of the tin box is not holding well.
4- A lot of the pieces came attached together.
PM is known for its high quality products and I always shop here but for the price I paid for this jigsaw I was expecting a better quality product.
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Very cute but... By Shopper (South Ozone Park, NY) - February 15, 2012 This was a very nice puzzle that I got for my son for Valentine's day...it's cute because it's a keepsake but the pieces were too small for such am elaborate picture...
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Pieces not cut completely through By Shopper (Raleigh, NC) - October 10, 2011 The tin is nice and the materials used for the puzzle are nice, however the pieces were not all cut through completely and tore when we tried to separate them. We had to use a straight blade to cut them. If you give this as a gift, be sure to check the pieces beforehand.
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A little disappointed By Shopper (Denver, CO) - May 18, 2011 I want so badly to give this product 5 stars - it's so fun! The photo quality was good; the gift tin is really nice; it shipped quickly (5 days from order to delivery); ordering was easy, etc.
However, when we started to put the puzzle together, many of the pieces were not cut clear through. I've experienced this with other puzzles, but those pieces always come apart easily. These puzzle pieces did not. We ended up leaving many of them together after we tore a piece trying to separate it. It was really discouraging, especially because it seems like Personalization Mall just didn't take the time to ensure it was a good product.
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Adorable gift for Grandma! By Shopper (Twin Peaks, CA) - May 13, 2011 This is a great gift idea for a Grandma who enjoys puzzles. I gave it to her for Mother's Day with a picture of my daughter on it. It was adorable! We haven't put the puzzle together yet. The tin turned out fairly nice but I was dissapointed that the top of the picture was slightly cut off and thats not how it looked on the preview. Also, the gloss coating wasn't applied perfectly, there were some flaws. But Grandma loved it anyway!
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Expensive By Shopper (Salem, CT) - May 1, 2011 This site has a tendency of changing the cost of their products often. Unfortunately, I bought this product when it was at a considerably high price. I wish I had known this before I spent $15 more than I needed to.
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 BlurryWhen I purchased this item it showed my picture was clear as day! When it arrived and opened it, it is very blurry.
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Puzzle was cheaply made and damaged By Shopper (Ashland City, TN) - December 16, 2021 WE ordered two of these puzzles as gifts and both came in damaged boxes. It looked as though they had been smashed into the box and the pieces were all bent.
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Preview didn’t match The preview of my photo looked bright and beautiful but the actual puzzle came so dark that you can’t see the faces.
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Puzzle warped By Shopper (Mahwah, NJ) - September 3, 2013 The quality of the picture is fantastic.. but the puzzle itself is not thick enough and is warped when it is put together. The tin that holds it is perfect.
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great concept not good quality By Shopper (Santa Fe, NM) - July 10, 2013 the result was great as far as the concept and the print on the container and the print on the puzzle. HOWEVER, the quality of the product over all is not good at all in that the picture that they glued to the cardboard and then cut into pieces separates from the cardboard backing so that the item can only be safely put together once
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Make sure your photo rates "best" This puzzle is a great idea, but you have to be very very careful about the photo you select. The one I uploaded looked fine when it was cropped on screen and was still in the "better" category. When I received it the puzzle was blurry and grainy. Personalization Mall's quality department reviewed it and said that it was the picture, not their service that made it look bad, and offered no further assistance.
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 It’s a joke - blurry - don’t buy I ordered this personal photo puzzle as a gift. Uploaded the picture in the max pixels.looked great on the pc screen, all clear, colorful.I receive the order & I’m shocked.It’s a joke.
The puzzle is blurry. The pictures are unrecognizable, not clear at all. it goes right to the trash bin.
I contact customer service for a refund or a refund voucher to redo the order and they are super rude and I am waiting for a full refund now! Ordered the puzzle at CVS & it’s beautiful. I want my money back
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Poor Picture Quality I have ordered numerous items from Personalization Mall and I have loved every item until now. I always use pictures taken from my iPhone and they turn out fantastic, even the large canvases. This 25 piece puzzle however, is blurry and embarrassing to give as a gift. Even the puzzle with multiple pictures on it turned out blurry and the colors are washed out and faded.
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Darker than the photo, some pieces were bent this is my third puzzle and this one really disappointed me, not only it came out darker than the picture (which some of their products do) but some of the pieces were bent. They have to do a better job at making sure the color of the photo is how the puzzle comes out and not two shades darker.
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Very Poor Quality I was very disappointed with the poor printing quality on the puzzle. The print was very grainy and way too light. I would rather throw it away than give it as the gift I had planned.
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poor quality I was looking forward to this puzzle so much as a gift for my mom. I was pleased with the printing of the photo on the tin and on the puzzle, but the puzzle quality itself was very poor. the cardboard is really thin and the picture was peeling of the puzzle before we even put it together.
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Poor quality By Shopper (Irvine, CA) - February 25, 2013 poor quality.
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can't do this product has yet to be received.
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pieces are very tiny By Shopper (Dallas, GA) - December 5, 2011 I ordered 3 puzzles, 2 for 2 grandmothers and 1 for a great grandmother - yes, that's $90 plus shipping. Although the copy says 252 pcs and states the measurement, it doesn't state the dimension of the pieces. I called customer service and told them they should at least put something in the picture like a quarter or a cup of coffee so the buyer can really see the relation in size before buying. Of course, she offered no help because of their no return policy. i think that is why I am upset because the csr basically said, 'aww that's too bad goodbye'. I am stuck with this $90 set of puzzles I can do nothing with. The pieces are far too small for elderly hands. I guess I should have mapped out the size and cut out my own 252 pieces to confirm the size before spending so much money on this. The only thing good out of it is the tin. It is about 5 times the size it needs to be to hold all of the tiny little pieces. At least they can use the tin to store things in; although, pretty expensive for just a storage box. I will be hesitant to buy anything from here again without calling and getting all of the unpublished details.
terribly disappointed. 
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Puzzle was grainy I was not happy with the puzzle. It was a snap shot so when it was put on the puzzle it was very grainy. It will be hard to put together due to the image not being good. However I put images on a guitar pick & post it notes and they turned out well. I loved them.
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