Amazing customer service and beautiful ornament I previously left a negative review, reflecting a recent order of this ornament, which unfortunately was not up the standards of my prior experience with the company. Although I did not expect it, someone promptly reached out to me to try to remedy the issue, and confirmed that the product I received was not up to their standards. I was so pleasantly surprised. This is a company that not only stands behind quality, but also has excellent customer service!! Beautiful, high quality ornaments.