Can I change the shipping address?
· YES, you can change the shipping address on most orders, but ONLY if these two things are true:
1. If the shipping process has not already started
2. If you placed the order under your Personalization Mall account.
* If you checked out as “a guest”, online address changes are NOT possible.
TO CHANGE THE SHIPPING ADDRESS:
- Click on My Account on our home page and sign in to your account.
- Select Change Shipping Address of Unshipped Orders
IF IT IS POSSIBLE TO UPDATE THE ADDRESS, you will be given the option.
- Enter the updated shipping information.
- Please ensure you click the update shipping address button once finished.